TransitLink is a wholly owned subsidiary of the Land Transport Authority. We are looking for a confident and self-motivated individual to join us for the following position:
Send in your application to hr@transitlink.com.sg
HUMAN RESOURCE DEVELOPMENT, OFFICER
Responsibilities
Reporting to the Senior Executive, Human Resource Development, your responbilities include:
- Facilitating in-house product knowledge and service training programmes
- Reviewing and updating training materials
- Evalauting effectiveness of training programmes
- Conducting service audits on frontline staff
- Assisting in implementing organization-wide training initiatives and projects
Requirements
- Diploma from a local Polytechnic or Graduate Diploma in Training and Development
- WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
- Minimum 2 years experience in facilitating training programmes
- Experience in training administration
- Strong spoken and written communication skills
- Proficient in MS Office
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CUSTOMER SERVICE OFFICERS
(Full-Time and Part-Time)
Responsibilities
You will be responsible for the sale of CEPAS cards and allied products at our ticket or concession card replacement offices located at various MRT stations or bus interchanges.
Requirements
- GCE 'N' or 'O' Level
- Customer service mindset
- Good communication skills and pleasant disposition
- Morning and afternoon shifts for full-time positions
- Permanent morning shift for part-time positions at our offices in Chinatown, Changi, Yishun, Woodlands and Boon Lay.
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