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What is it?

The Land Transport Authority (LTA) has ceased the Park & Ride (P&R) scheme with effect from 1 December 2016.

The Park & Ride (P&R) scheme was previously introduced to reduce congestion in the Central Business District (CBD) by encouraging car users to switch to bus or MRT services before entering the CBD

The P&R scheme allowed car users to park their vehicles at designated car parks located near an MRT station, bus interchange or bus stop, and continue their journey hassle-free by bus, MRT or LRT.

The P&R set consisted of a P&R card and a Season Parking Ticket (SPT). The Park & Ride card could be used on buses, the MRT and LRT, while the SPT allowed car users to park their vehicles at designated P&R car parks.

Why is the Park & Ride scheme discontinued?

Over the past few years, monthly take-up rates for the Park & Ride scheme have been consistently low, averaging around 40% (or fewer than 2,000 regular users out of more than 2 million public transport commuters daily).

With the expansion of our public transport network, commuters now have many more choices to travel into the Central Business District (CBD) directly, rendering the scheme less relevant than before. In view of these factors, LTA will cease the Park & Ride scheme with effect from 1 December 2016.

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Will ad hoc Park & Ride be continued?

No. Ad hoc Park & Ride will also be discontinued on 1 December 2016. With the expansion of our public transport network as well as improved connectivity and accessibility into the CBD over the years, commuters now have many more choices to travel into the CBD.

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Can I top-up my Park & Ride card and continue to use it as a normal CEPAS card?

No, the Park & Ride (P&R) card cannot be top up and used as a normal CEPAS card for travelling on public transport with the cessation of the P&R scheme. Although the P&R card works exactly like an Adult Stored Value Card, it can only be used for travelling on public transport when you purchase with the P&R set.

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When can I refund my Park & Ride card?

The last day of sale for the Park & Ride (P&R) set, to be used in the month of November 2016, will be on 4 November 2016 for online purchases and 7 November 2016 at the TransitLink Ticket Offices.

Holders of the P&R cards who do not intend to participate in the scheme from now till November can proceed to obtain a refund of the deposit value (up to a maximum of $5) in their valid/non-expired P&R cards at any TransitLink Ticket Office or Concession Card Replacement Office.

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How can I refund my Park & Ride card?

You can proceed to any TransitLink Ticket Office or Concession Card Replacement Office to request for an immediate refund on the remaining deposit value (up to a maximum of $5) in your valid/non-expired Park & Ride (P&R) card. If your usage exceeds $40 in the month prior to the refund, the excess charges will be deducted from the refund amount. The remaining travel value encoded in the P&R card is strictly non-refundable. Please see the table below for illustration.

Park & Ride Card Amount Travel Value Shown Actual Usage Refundable Travel Deposit
$40 $45 $39 $5
$40 $45 $41 $4
[$1 deducted from card deposit]
$40 $45 $43 $2
[$3 deducted from card deposit]
$40 $45 $36 $5
$40 $45 $40 $5

The P&R card will be retained by the Customer Service Officer after the refund.

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Can I still refund my Park & Ride card if my card is defective/faulty?

You can proceed to any TransitLink Ticket Office to verify if your Park & Ride (P&R) card is defective/faulty. If your P&R card is found to be defective/faulty, your card will be retained and a deferred refund on the remaining deposit value will be filed on your behalf. You will be able to collect the refund at any TransitLink Ticket Office after 10 working days of filing the claim.

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Can I still refund my Park & Ride card if my card validity has expired?

You will not be able to claim for refund if your Park & Ride (P&R) card is expired.

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Can I still file a refund if I lose my Park & Ride card?

Lost Park & Ride (P&R) cards are not traceable. As such, you will not be able to file for a refund on the remaining deposit if you lose your P&R card.

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Can I keep my Park & Ride card?

No. You will not be able to retain your existing Park & Ride (P&R) card upon refunding your card.

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Can someone help to refund my Park & Ride card and collect the refund on my behalf?

Yes. If you would like a proxy to help you refund your Park & Ride (P&R) card and collect the refund on your behalf, they will have to present your P&R card at the TransitLink Ticket Office.

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I still have more questions regarding the cessation of Park & Ride Scheme.

If you have any queries regarding the cessation of P&R scheme, please contact TransitLink Hotline at 1800-CALL ONE (1800-2255 663).

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