
Just visit any TransitLink Ticket Office to top-up the stored value smartcard
with a minimum stored value of $10. The maximum stored value allowed is
$500.
The Add Value Machines (AVMs) and General Ticketing Machines
(GTMs) in MRT stations and bus interchanges also allow top-up of stored value smartcards
via cash or NETS (Please use exact amount when paying via cash as the GTM does
not issue change. The AVM does not accept cash.).
Customers can return the stored value smartcard to obtain refund of any remaining travel value in the card. The card will be retained by the Ticket Office.
Commuters may check their stored value card at any TransitLink Ticket Office. A stored value card found to be technically faulty may be replaced with a new card within five years from date of issue, so long as the cards have not been tampered with, or intentionally damaged or due to failure to take proper care of the cards as assessed by TransitLink at any TransitLink Ticket Office or Card Replacement Office.
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