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NEW TRANSITLINK CARD REPLACEMENT OFFICE AT ANG MO KIO BUS INTERCHANGE AND TICKET OFFICE AT SEMBAWANG MRT STATION PROVIDE BETTER SERVICE TO COMMUTERS

SINGAPORE (20 April 2007) – For the convenience of concession card holders, the current Ang Mo Kio Bus Interchange Ticket Office, which is more centrally-sited, will be converted to a Card Replacement Office. As such, the Sembawang MRT Station Card Replacement Office will be converted to a Ticket Office and will no longer provide card replacement services.

Both Ang Mo Kio and Sembawang offices will be temporarily closed from 25 April 2007 (Wednesday) to facilitate the conversion works. The new Sembawang office will re-open as a Ticket Office on 26 April 2007 (Thursday) while the Ang Mo Kio office will re-open as a Card Replacement Office at the new Ang Mo Kio Bus Interchange on 28 April 2007 (Saturday). Their revised operating hours are as follows:

Location Current Operating Hours Revised Operating Hours Effective Date
Sembawang MRT Station Daily: 10 am to 6 pm
PH: Closed
Mon-Fri: 12 noon to 7.30 pm*
Sat: 12 noon to 6 pm*
Sun & PH: Closed
26/04/07
Ang Mo Kio Bus Interchange Mon-Fri: 12 noon to 7.30 pm*
Sat: 12 noon to 6 pm*
Sun & PH: Closed
Daily: 10 am to 6 pm
PH: Closed
28/04/07

*Meal break: 3.45 p.m to 4.45 p.m

Both Ticket Office and Card Replacement Office sell, revalue, refund ez-link cards as well as replace non photo-personalised ez-link cards (ie. Adult and Child ez-link cards). In addition, Card Replacement Office provides replacement service for lost or damaged photo-personalized concession ez-link cards (ie. School Smartcard, Tertiary Student, NSF and Senior Citizen ez-link cards)

Besides Ang Mo Kio Bus Interchange Card Replacement Office, concession ez-link card holders may also visit any other TransitLink Card Replacement Offices conveniently located islandwide at Choa Chu Kang, Hougang, Jurong East, Pasir Ris Bus Interchanges and Tiong Bahru MRT Station. Alternatively, lost concession cards may be replaced via mail-in application.

For more information and operating hours of TransitLink Ticket Offices and Card Replacement Offices, commuters can log on to TransitLink website www.transitlink.com.sg or call toll-free TransitLink Hotline 1800-2255 663.

Issued by Transit Link Pte Ltd
TransitLink is a service company set up by SBS Transit Ltd, SMRT Trains Ltd and SMRT Buses Ltd to provide an integrated public transport system by bringing the MRT, LRT and buses together as one single, comprehensive network.