Product & Services
Concession card replacements for lost, damaged or faulty EZ-Link or NETS FlashPay cards can now be obtained at any of the following locations.
Please note that all our Ticket Offices and Concession Card Replacement Offices will close at 3pm on 20 September 2019. Normal operating hours will resume on 21 September 2019.
Click on the station / Interchange to find out the location
Operating Hours: 1000hrs to 1800hrs Daily, Closed on Public Holidays.
*Bukit Panjang and Somerset CCRO will be closed for meal break from 2pm - 3pm.
For more information on the required document and applicable charges, please check the respective concession cards under Products & Services.
Besides Concession Card Replacement Offices, concession card holders who have lost their concession cards may also choose to replace their cards via our online e-Services as well as our Transitlink mobile app.
Click here to be re-directed to our e-Services page or simply download TransitLink mobile app here:
Apple Appstore | Google Play
Please note that Somerset CCRO accepts Mastercard and JCB payments.