Product & Services
Concession card replacements for lost, damaged or faulty EZ-Link or NETS FlashPay cards can now be obtained at any of the following locations.
Click on the station / Interchange to find out the location
Operating Hours: 1000hrs to 1800hrs Daily, Closed on Public Holidays.
*Bukit Panjang and Somerset CCRO will be closed for meal break from 2pm - 3pm.
For more information on the required document and applicable charges, please check the respective concession cards under Products & Services.
Besides Concession Card Replacement Offices, concession card holders who have lost their concession cards may also choose to replace their cards via our online e-Services as well as our Transitlink mobile app.
Click here to be re-directed to our e-Services page or simply download TransitLink mobile app here:
Apple Appstore | Google Play
Please note that Somerset CCRO accepts Mastercard and JCB payments.