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 What is it?

The Adult Monthly Travel Card (AMTC) is a personalised concession card which is specially tailored for adults. With this card, commuters can purchase the Adult Monthly Travel Pass. Priced at $120, this Travel Pass allows for unlimited travel on Singapore’s basic bus services and rail services within the pass validity period.
 

Who can apply for the Adult Monthly Travel Card?

Singapore citizens and Permanent Residents are eligible to apply for the Adult Monthly Travel Card.

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Interesting! So how do I apply for one?

You may apply for the Adult Monthly Travel Card (AMTC) by clicking HERE or via TransitLink Mobile Services App.
Download links: Apple Appstore | Google Play

Adult Monthly Travel Pass
Upon successful application, a payment of $128.10 is required. This payment covers the cost of a one-month Adult Monthly Travel Pass, $5 card cost and $3.10 personalisation fee. Both the card cost and personalisation fee are not refundable. 

Alternatively, you may apply for an AMTC at any TransitLink Ticket Office with a colour passport-sized photograph taken within the last 3 months against a white background and your NRIC. Do note that cash payment is accepted at all TransitLink Ticket Offices; MasterCard and JCB payments at selected TransitLink Ticket Offices ($0.50 convenience fee applies per credit card transaction).

Note:
Photograph must fulfil the following criteria:

  • Taken against a white background in colour passport-sized
  • Hair must be neatly combed or tied up
  • Image must show full face from chin to crown of the head

Your card will be mailed to you between two to four weeks upon receipt of your application. It's that easy!

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How do I activate my AMTC?

Before you can start using your AMTC, you will have to first activate the card for public transport travel. Simply head down to any TransitLink Ticket Office to activate your pre-paid AMTP (priced at $120 for a month duration of unlimited travel on basic bus services and train rides). Don't forget to bring your original NRIC / Passport for verification purposes.

Kindly note that AMTP must be activated together with the card, and can be made up to 7 days in advance from your travel start date.

You may make a minimum top-up of $10 for travel value before your travel pass commences on your chosen travel start date, i.e. $10 travel value for trips made between 1 - 6 June before AMTP commences on 7 June. 

Please note that adult fares will be deducted in the absence of travel pass. Click here for more information on adult fares.

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What type of travel pass can I purchase?

AMTC holders can purchase the Adult Monthly Travel Pass (AMTP) at any of the TransitLink Ticket Offices, MRT Stations and Ticketing Machines.

Concession Pass Benefit Price
Adult Monthly Travel Pass (AMTP) Unlimited rides on basic bus services and trains $120

Please note that:

* Concession cards have to be activated and valid before the purchase of concession passes.

* Only ONE valid concession pass can be utilised in an individual concession card at any one time.

* Concession pass is valid for one month, which is similar to all other passes.

* Activation of concession pass can be made up to 7 days in advance from your travel start date. Concession passes cannot be overlapped in dates.

* Unused concession pass is non-refundable, and adult fares will be deducted in the absence of travel pass..

* Basic bus services include trunk and feeder services.
- Express, Fast Forward and premium bus services like Chinatown Direct, Premium, Nite Owl, NightRider and City Direct are NOT included.
- Concession Passes are applicable for Parks 408.

For more information on basic and premium bus services, click on the respective bus operators below.
SBS Transit | SMRT | Tower Transit | Go-Ahead

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How long is the AMTP valid for?

The AMTP is valid for one month, which is similar to all other passes.

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How do I top up the card?

All you have to do is visit any TransitLink Ticket Office to top up your card via cash. Alternatively, you may also top up the card via the Add Value Machines (AVM+) or General Ticketing Machines (GTMs), which are conveniently located at MRT stations and bus interchanges island wide.

Payment at the AVM+ can be done via NETS while both cash and e-Payments such as NETS, credit and debit cards are accepted at the GTMs.

Do note that the minimum top-up amount is $10 and that the maximum stored value of the card is $500.

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Oh no, I've lost my card! What should I do?

Simply call 1800-CALL ONE (1800-2255 663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number along with your contact number. If you are calling after operating hours, just leave a voice mail.

And for security reasons, the loss report is irreversible once it is lodged in our system and the card, even if found, would no longer be usable. So we sincerely advise card holders to search thoroughly for the card before making the loss report.

Should there be any misuse before the card is cancelled, TransitLink will not be liable. Any remaining value will be refunded to you in cash after 10 days.

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I think my card is spoilt. What should I do?

If your card is faulty, you may head down to any TransitLink Concession Card Replacement Office to get your card replaced and file a deferred refund for the unused period of your AMTP. The amount will be pro-rated and refunded to you within 10 working days. 

If you have topped up your AMTC previously, please note that any remaining value in the spoilt card will also be refunded.

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What if I need to get my card replaced?

There are 3 ways to get your card replaced.

If you are heading down to the Concession Card Replacement Office to apply for a replacement, kindly bring along:

  • Original NRIC/Passport for Singapore citizens; or
  • Original NRIC/Re-entry Permit for Singapore Permanent Residents
  • One colour passport-sized photograph that was taken within the last 3 months against a white background.

Note:
Photograph must fulfil the following criteria:

  • Taken against a white background in colour passport-sized
  • Hair must be neatly combed or tied up
  • Image must show full face from chin to crown of the head

If you would like someone else to help you apply for a replacement, then they will have to present their own original NRIC / Passport in addition to the above-mentioned items. 

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How much will it cost to replace my card?

The charges for replacement of a lost, damaged or defective travel card are:

Replacement Costs Lost Card via Concession Card Replacement Offices Lost Card via Self-service Channels (Online/Mobile/TransitLink Kiosk) Damaged Card Defective Card
Administrative Fee $13 $11 Waived Free Replacement
Card Cost $5 $5 $5
Personalisation Fee $3.10 $3.10 $3.10
Total $21.10 $19.10 $8.10 $0

The above fees are subject to changes

The card cost and personalisation fee are the actual cost of the card medium and its production. The administrative fee covers the handling and operating costs.

Do note that you will have to top-up a minimum $10 travel value to activate the card.

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 What if I would like to get a refund on my card?

If you would like to obtain a refund of any remaining travel value on the card, simply return the travel card to any TransitLink Ticket Office where it will be retained. Remember to bring along your original NRIC/Passport to receive the refund. If you would like a proxy to help receive the refund of the card, then they will have to present their own original NRIC / Passport in addition to the above-mentioned items.

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 What if I would like to cancel my AMTC application?

If you would like to cancel your AMTC application, please call TransitLink Hotline 1800-2255 663 or drop us an email via HERE. You will be charged an administrative fee of $10 and the refund will be sent to you via cheque. Please note that card termination is not allowed for activated AMTC. 

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