What is Auto Top-Up?
Having a concession card makes life so much easier when travelling on the bus, MRT or LRT compared to using cold, hard change to pay for commuting. But sometimes, there will be those moments when we just forget to top-up our concession cards...
Now say goodbye to those moments, as we introduce to you - Auto Top-Up!
Auto Top-Up is a convenient and cashless method of automatically adding value to your concession card. No more worries about your card having insufficient value!
Terms & Conditions of Use
Wow, that sounds great! How do I apply for one?
You can do an Auto Top-Up with a valid POSB/DBS bank account/ATM card, or with a Credit/Debit Card.
Auto Top-Up Facility By Bank GIRO
Simply head down to the nearest General Ticketing Machine (GTM) at any MRT/LRT station with a valid POSB/DBS ATM card and the concession card(s). Then select your top-up amount at the GTM and once the application is approved online, the concession card will revalue itself automatically when its stored value falls to zero when it is used on buses, the MRT or LRT.
Alternatively, you may submit your online application via here and follow the instructions.
For more details on this facility, please refer to the Auto Top-Up Facility By Bank GIRO FAQ.
Auto Top-Up Facility By Credit/Debit Card
If you would like to use a Credit/Debit Card for the Auto Top-Up, please click here to download the application form.
Once you've completed the form, simply submit it to the nearest TransitLink Ticket Office at any MRT stations or bus interchanges.
Alternatively, you can also mail the completed form to:
Transit Link Pte Ltd, 9 Maxwell Road, #03-02 Annex A
MND Complex, Singapore 069112
If you would like more details on this facility, please refer to the Auto Top-Up Facility By Credit/Debit Card FAQ.
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Is there anything else that I should take note of?
Only one auto top-up facility is allowed on a concession card. Concession cards which are on auto top-up facilities can be used for payment of bus/MRT/LRT rides as well as at selected non-transit merchants.
Please note that Transit Link Pte Ltd manages the Auto Top-Up facilities for concession cards.
For information on Auto Top-Up facilities for adult EZ-Link cards, please visit EZ-Link Pte Ltd website www.ezlink.com.sg.
For information on Auto Top-Up facilities for NETS FlashPay, you may visit NETS website www.nets.com.sg.
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