Introduction

Besides transit-related services, immediate replacements for lost, damaged or faulty concession cards can be obtained at any Concession Card Replacement Office.

From 21 September to 1 October 2021, the following Concession Card Replacement Offices (CCRO) at these locations will be closed for meal break from 2 pm to 3 pm.

- Admiralty MRT Station
- Ang Mo Kio Bus Interchange
- Choa Chu Kang Bus Interchange
- Hougang Central Bus Interchange
- Tampines Bus Interchange

The CCRO at Tampines bus interchange will be closed for the whole day on 22 and 27 September 2021.

Admiralty MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break: 2 pm - 3 pm (from 21 Sep to 1 Oct)

Ang Mo Kio Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break: 2 pm - 3 pm (from 21 Sep to 1 Oct)

*TransitLink Kiosk located nearby

Bukit Panjang MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break:

Daily: 2 pm - 3 pm

*e-Lobby located nearby

Buona Vista MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break:

Daily: 2 pm - 3 pm

*TransitLink Kiosk located nearby

Choa Chu Kang Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break: 2 pm - 3 pm (from 21 Sep to 1 Oct)

*e-Lobby located nearby

Hougang Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break: 2 pm - 3 pm (from 21 Sep to 1 Oct)

*TransitLink Kiosk located nearby

Jurong East Interim Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break

Daily: 2 pm - 3 pm

*TransitLink Kiosk located nearby

Somerset MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break:

Daily: 2 pm - 3 pm

Tampines Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break: 2 pm - 3 pm (from 21 Sep to 1 Oct)

*TransitLink Kiosk located nearby

You can also apply for Lost Card Replacement Online or
Via TL SimplyGo app:

Download TL SimplyGo app here:
Apple App Store | Google Play Store