Monthly Concession Pass Refund Availability Check

As members of the public are encouraged to stay home during the 'Circuit Breaker' period, TransitLink will automatically refund the value of Monthly Concession Passes purchased before 22 April 2020. The refund may be pro-rated, depending on the pass validity period. For more information, please refer to the FAQs on Refund for Monthly Concession Pass.

Register for a SimplyGo account via the TransitLink SimplyGo Portal or TransitLink (TL) SimplyGo mobile app and add your concession card to view your card and pass details. Visit to find out how.

Please enter your Personal ID No. and the Security Code. Fields marked * are mandatory information.

  • Personal ID No.*
  •  Eg. S1234567A, as in the concession card
  • Security Code *
  • 1 0 9 
      Enter the text as shown, without space.