Self-Help Ticketing Machines

TransitLink Kiosks are self-help concession card printing machines that offer commuters a faster and more convenient way to:

  • apply for and collect replacement cards for all types of concession cards.
  • redeem travel vouchers.
  • purchase concession passes.
  • top up stored value travel cards.

Add Value Machines (AVM) provide convenient and user-friendly services for commuters. They are located at selected MRT stations, bus interchanges, bus stops and other locations. Some of the services available include topping up of stored value travel cards and purchasing of monthly concession passes. The AVM only accepts NETS payment.

Please be informed that a number of AVMs at the North-South Line MRT stations will be progressively replaced by the Top-Up Kiosk. Please refer to this list for the locations of the AVMs that will be ceasing operations in preparation for the replacement.

Assisted Service Kiosks are a new ticketing machine that is progressively being introduced at stations on the new Thomson-East Coast Line. Besides providing a variety of e-payment options, this easy-to-use ticketing machine also allows commuters to seek immediate assistance from a TransitLink Customer Relations Officer via a video call function – the first of its kind in Singapore.

Top-Up Kiosks (TUK) offer a variety of e-payment options and greater convenience for commuters because they combine the functions of the General Ticketing Machine and Add Value Machine. The TUK also features bright colours and large, clear font, making it user-friendly.

Top-Up Machines provide an alternative channel for commuters to top up their stored value travel cards via NETS payment.

General Ticketing Machines are located at all LRT/MRT Stations. Some of the services available include topping up of stored value travel cards and purchasing of monthly concession passes.