!
From 3 April 2023, most TransitLink Ticket Offices will no longer be accepting cash payment for the settlement of penalty fee. Please make payment via the TL SimplyGo app. For more information, please refer to https://bit.ly/penaltyfee_faq2023. Thank you.

Introduction

The TransitLink Ticketing Service Centre (TSC) offers a comprehensive suite of ticketing and transit-related services in a fully air-conditioned environment, where commuters have the option to approach our customer service officers for assistance or make use of our TransitLink Kiosks at the TransitLink e-Lobby housed within the TSC. There is also a seating area which allows commuters to rest while waiting for their turn to be attended to. Commuters can perform top-ups, apply and collect replacement concession cards, or perform many other functions at their convenience even after office hours.

Buona Vista MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

*TransitLink Kiosk located nearby

Choa Chu Kang Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

*e-Lobby located nearby

Jurong East Interim Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Maxwell MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

You can also apply for Lost Card Replacement Online or
Via TL SimplyGo app:

Download TL SimplyGo app here:
Apple App Store | Google Play Store