• Application must be completed.

  • Upload a colour passport-sized photograph that was taken within the last 3 months (taken full face with a white background).
    Click HERE for detail guidelines.

  • Payment to be made via eNets Credit . For a detailed payment guide, click HERE.
    For browser compatibility, click HERE

  • Due to an increase in postage rate, with effect from 1 Feburary 2024, please note that a $2 postage fee will be imposed on applicants who opt to receive the replacement card by mail.

Your Concession card will be mailed to you within 5 working days. Please activate it at any SimplyGo Ticket Office before use.


NOTE: Please visit this page for information on the documents to bring if you wish to replace your Concession card at our SimplyGo Ticketing Service Centre.


* Mandatory Fields.

  • Concession Card Type *
  • Personal ID No. *
  •  Eg. S1234567A, as in the lost concession card
  • Date of Birth *
  •  /  /
  • Security Code *

  •   Enter the text as shown, without spacing.