A Rewarding Career Awaits You at TransitLink

At TransitLink, we understand there is more to life than work. Our employees are provided with the opportunities to grow their careers professionally and, at the same time, learn and develop other aspects of themselves to fully realise their potential. This is our commitment to them.

Here are the six Core Values that build the foundation of our workplace culture and daily interactions with our colleagues, customers and other stakeholders:

icon integrity Integrity

We are honest in our dealings with stakeholders, customers and colleagues. We are fair in our approach. We are transparent and accountable for our actions.

icon customer focused Customer Focus

We take ownership in meeting the needs of our colleagues and customers. We develop systems and processes with the customers’ needs in mind. We treat every customer with respect.

icon excellence Excellence

We go the extra mile to exceed our customers’ expectations. We build our competencies through continuous learning. We ensure the highest quality in everything we do.

icon innovation Innovation

We are proactive in creating new ideas to challenge the status quo. We are open to diverse views and explore new ideas for continuous improvement.

icon teamwork Teamwork

We treat each other with respect. We co-operate and collaborate with each other. We are open in sharing our knowledge and imparting skills.

icon family Family

We bond as a family at work and play. We value work-life balance.

Open Positions

If you are a confident and self-motivated individual who has a passion for excellence and are committed to making a positive difference in everything you do, we would love for you to join our family. We have a wide array of job opportunities and if you are keen on any of them, please send in your application via the 'Apply' button.

A rewarding career at TransitLink awaits you.

Apply

Responsibilities:

  • Plan, implement and monitor Ticket Service Provider’s overall supply chain, logistics and warehousing strategy and operations to maximize efficiency and productivity
  • Develop and maintain good relationships with vendors and distributors in a Just–in–Time (JIT) environment in ensuring the best value for the organization through effective negotiation and partnership
  • Collaborate with internal stakeholders within Ticket Service Provider in ensuring a healthy Supply Chain Management System is in place
  • Determine, monitor and track key Supply Chain KPIs such as Stock Inventory, Lead Time, Shelf Life of Equipment, Components and Parts regularly
  • Oversees daily operations and Identify process bottleneck, propose and implement solutions to resolve issues in a timely manner
  • Develop work instruction for Supply Chain Management Team to support procurement, logistic and warehousing to support O&M Team and Systems Engineering Team’s requirement
  • Supports O&M Team and Systems Engineering Team in developing short and long–term forecasts of Supply Chain and Financial Requirements to ensure Ticket Service Provider meets all necessary SLA objectives and are compliance to Regulators and relevant Service Partners
  • Develop, plan and manage budget and resources are available for each Financial Year
  • Plan, implement and manage procedures to optimize inventory control in warehouse
  • Stay up to date with latest Supply Chain technologies and best practices ensuring continued implementation of asset management best practices for Ticket Service Provider to achieve ISO 55001 Asset Management Certification
  • Perform any other duties as instructed by Management

Requirements:

  • Degree in Supply Chain Management or Engineering with Financial background is preferred
  • 1 to 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing
  • Hands on experience on Enterprise Resource Planning (ERP) Systems (e.g SAP, Maximo, Oracle)
  • Able to work independently and in a team in a challenging environment
  • Keen to grow in a new and expanding section

Apply

Responsibilities:

  • Simple photo editing
  • Data verification and approval of applications
  • Prepare reports pertaining to the applications
  • Handle email queries from internal and external parties
  • Basic administrative works

Requirements:

  • Min GCE N Level.
  • Proficient in Microsoft Office (especially in Excel).
  • Possesses high accuracy in processing information.
  • A Self-motivated, pro-active, positive and able to work independently.
  • Flexible and able to multi task and take on different roles and activities simultaneously
  • Experience in photo editing will be an advantage

Apply

Responsibilities:

  • Logistics
    • Oversee daily operations, that is, supervise the movement, distribution and storage of supplies in the company and to ensure that the team adheres to SOPs (e.g. pick pack, daily stock reconciliation & monthly report to stakeholders)
    • Work closely with external stakeholders such as Card Managers, Public Transport Operators and Courier Vendor on card stock matters and provide second level support on more complex operational matters
    • Provide annual budgeting and stock forecasting for cards and consumables
    • Review operations pain points and streamline daily processes regularly
    • Facilitate bi-annual audits at Ticket Offices to ensure no lapses in processes and procedures
  • Stakeholders Management
    • Work with external vendors on new contract agreements, coordinate on new product launches and other initiatives (i.e. staff incentive program and PAssion card refund
    • Ensure prompt submission of monthly reports to stakeholders
  • Others
    • Projects
    • Any other ad-hoc duties required

Requirements:

  • Bachelor’s Degree (preferably in business administration, logistics, supply chain or relevant field)
  • Good analytical, problem solving and organisational abilities
  • Good verbal and written communications skills
  • Good team player
  • Adaptable and forward looking
  • Proficient in Microsoft Office

Apply

Responsibilities:

  • Handle email enquiries related to eVouchers from internal and external stakeholders
  • Perform ad-hoc case investigation and follow up end-to-end till issue closure
  • Liaise with IT department on system related issues
  • Understand user's data requirements for data extraction requests
  • Extract and compile data using Microsoft Excel (Pivot Table)
  • Compile statistical reports on a monthly basis using Microsoft Word or Excel
  • Any other ad-hoc duties required

Requirements:

  • Diploma holder in business administration or relevant field preferred
  • Good analytical, problem solving and organisational abilities
  • Good verbal and written communications skills
  • Good team player
  • Adaptable and forward looking

Apply

Responsibilities:

  • Coordinate and work with O&M Team and Fault Coordination Centre (FCC) Team in
    • preparing, compiling data for bus & rail AFC devices, and generate reports.
    • obtaining further information for incomplete data from various teams.
    • combining and rearranging data from source documents where required.
  • Verify data from Fault Coordinating Centre (FCC) to ensure data accuracy and improve the ease of understanding.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports.
  • Identify trends to identify system degradation and to optimize maintenance activities. Handle failure analysis activities and reports (e.g. FMECA & Sub-System Trends)
  • Coordinate with O&M Team and Fault Coordination Centre (FCC) Team to monitor systems and infrastructure availability, assist in conducting root cause analysis and propose solutions to improve availability, reliability and performance.
  • Enter data into prescribed computer database (Maintenance Management System) and files.
  • Assist in performing Asset Integrity Assessments and capture asset conditions based on the fault event history.
  • Assist in deployment of correct parameters to Production AFC devices. Monitor and test application performance for potential faults/issues related to AFC devices.
  • Supports TSP in all Ticketing Machines and MCW related issues (e.g. update station layout design).
  • Perform any other duties as instructed by Management

Requirements:

  • Nitec in Engineering/Computer Science or any other relevant field.
  • Proficient in Microsoft Office (especially in Excel).
  • Possesses high accuracy in processing information.
  • A Self-motivated, pro-active, positive and able to work independently.
  • Able to work independently and in a team in a challenging environment
  • Working on shift and Public Holiday (no overnight shift)

Apply

Responsibilities:

  • Analyze, investigate and manage daily application issues
  • Perform query jobs, generate data statistics and reports
  • Perform system/issue monitoring, tracking, resolution and manage Incidents system
  • Perform application testing and verification activities.
  • Perform project documentation and document base-lining.
  • Team player and work independently without supervision

Requirements:

  • Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
  • 1 to 2 years’ experience in IT Operation, application support, and end user management
  • Excellent analytical and problem-solving skills
  • Good written & spoken communication skills and interpersonal skills
  • Experience in Structured query language (SQL).
  • Night support may be required from time to time

Apply

Responsibilities:

  • Designing, developing and maintaining iOS Mobile applications
  • Liaising with end-users, stakeholders to define user requirement and design specifications
  • Exploring and enhancing application in new and emerging technologies
  • Exploring new and innovative mobile applications
  • Conducting system testing to ensure applications conform to user requirements
  • Support end-user queries and investigations

Requirements:

  • Degree in Computing Science, Information Technology, Engineering or equivalent
  • 2 to 3 years’ experience in mobile application design, development and testing
  • Programming experience for iOS mobile application using Swift
  • Experience in SQL and implementation/integration of mobile app with .NET RestAPI services
  • Additional experience with iOS mobile application programming (using Swift) will be an advantage
  • Experience in implementing location-based/map-based feature, identity authentication technology, or payment servicves on mobile devices, will be an advantage
  • Excellent analytical & problem-solving skills, with good communication and interpersonal skills

Apply

Responsibilities:

  • Report to the Senior Systems Analyst, Application Development, you will be responsible for the following:
  • Design, maintain and enhance existing and new software systems to support business requirements
  • Liaising with end-users, stakeholders to define user requirement and design specifications
  • Exploring and enhancing application in new and emerging technologies
  • Conducting system testing to ensure applications conform to user requirements
  • Reviewing software design architecture and updating technical documents

Requirements:

  • Degree in Computer Science, Information Technology or equivalent
  • 1 to 3 years’ experience in Windows Based Client application design, development and testing using Microsoft Visual Studio platform.
  • Experience in object-oriented analysis and design, SDLC, Team Foundation Server
  • Experience in software development using C#, WPF & WCF, Web Service, Database Design & SQL Scripting with MS SQL
  • Excellent analytical and problem-solving skills
  • Good communication and presentation skills