Since our incorporation in 1987, we have evolved along with Singapore’s public transport system. Among our milestones include the introduction of magnetic farecards, the conversion to a contactless payment system, the implementation of distance-based fares and the development of mobile applications. We will continue to provide innovative and integrated services and solutions to connect our diverse partners and customers.

  • TransitLink begins operations
  • Introduces the magnetic farecard as part of the launch of the Integrated Ticketing System
  • Participates in the First Network Rationalisation Exercise, educating the public on the new MRT network
  • Launches the first Add Value Machine
  • Introduces the TransitLink Guide, a comprehensive pocket-sized public transport guide for easy journey planning
  • Launches the first SEA Games Commemorative Farecard
  • Introduces the GIRO Farecard
  • Launches the first scented TransitLink Farecard
  • Launches the first mirror-finish TransitLink Farecard
  • Facilitates the changeover of the GIRO Farecard to the Contactless Sony Smart Card with the launch of the Enhanced Integrated Fares System
  • Implements the Bus Services Poster
  • Adopts the Symphony for e-Payment System
  • Redefines our role as a Transit Acquirer
  • Conducts the CEPAS Card Mass Replacement Exercise at the TransitLink Ticket Offices
  • Revamps the Bus Services Poster
  • Becomes a fully-owned subsidiary of the Land Transport Authority
  • Rebrands our TransitLink logo
  • Introduces our first moblie app How2Go Journey Planner
  • Launches the Public Transport e-Voucher System
  • Launches e-Services on the TransitLink Website
  • Collaborates with EZ-Link and Sentosa to introduce the Singapore Tourist Pass
  • Introduces the TransitLink Mobile Services app
  • Launches the enhanced Add Value Machine
  • Administers the new and enhanced concession schemes
  • Conducts the Senior Citizen Concession Card Mass Replacement Exercise
  • Manages the 2014 Public Transport Voucher redemption exercise
  • Introduces contactless credit card payment at TransitLink Ticket Offices
  • Manages the 2015 Public Transport Voucher redemption exercise
  • Launches the first TransitLink Kiosk
  • Launches the PAssion Silver Concession Card
  • Launches the e-Payment Initiative to accept credit/debit cards at General Ticketing Machines for top-ups
  • Appointed by the Land Transport Authority as the Shared Services Manager & Data Centre Operator
  • Launches the first TransitLink e-Lobby at Bukit Panjang Integrated Transport Hub
  • Launches the first TransitLink Ticketing Service Centre at Choa Chu Kang Bus Interchange
  • Launches Singapore Tourist Pass Kiosks at the Changi Airport MRT station
  • Manages the 2018 Public Transport Voucher redemption exercise
  • Launches the SimplyGo Initiative with the Land Transport Authority (LTA)
  • Rebrands the TransitLink Mobile Services app to TL SimplyGo app
  • Appointed as the Ticket Service Provider
  • Appointed by LTA to provide customer service support for the Assisted Service Kiosk
  • Manages the 2019 Public Transport Voucher redemption exercise
  • Launches the Travel Smart Journeys initiative with the Land Transport Authority to distribute peak hour travel demand
  • Refreshes our TransitLink corporate website
  • Launches AskAddy chatbot, TransitLink’s virtual assistant in conjunction with the revamped corporate website to enhance user experience
  • Participates in the SimplyGo Concession Cards Pilot and SimplyGo EZ-Link cards launch
  • Launches SimplyGo Referral Scheme campaign to encourage commuters to adopt SimplyGo
  • Launches the “Unleash the Gates” campaign with Mastercard to encourage the usage of contactless bank cards for transit
  • Manages the 2021 Public Transport Voucher redemption exercise
  • Launches the Visa x TL SimplyGo app marketing campaign
  • Revamps the TL SimplyGo app and TransitLink SimplyGo Portal
  • Opening of the new Ticketing Service Centre at the newly opened Maxwell MRT station
  • “Unleash the Gates” campaign gains 10 accolades in the Marketing Excellence Awards 2022 and Mob-Ex Awards 2022