Introduction

Since our incorporation in 1987, we have evolved along with Singapore’s public transport system. Among our milestones include the introduction of magnetic farecards, the conversion to a contactless payment system, the implementation of distance-based fares and the development of mobile applications. We will continue to provide innovative and integrated services and solutions to connect our diverse partners and customers.

1989
1990
1991
1992
1993
1994
1995
1997
2000
2001
2006
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
  • TransitLink begins operations
  • Introduces the magnetic farecard as part of the launch of the Integrated Ticketing System
  • Participates in the First Network Rationalisation Exercise, educating the public on the new MRT network
  • Launches the first Add Value Machine
  • Introduces the TransitLink Guide, a comprehensive pocket-sized public transport guide for easy journey planning
  • Launched first SEA Games Commemorative Farecard
  • Introduces the GIRO Farecard
  • Launches the first scented TransitLink Farecard
  • Launches the first mirror-finish TransitLink Farecard
  • Facilitates the changeover of the GIRO farecard to the Contactless Sony Smart Card with the launch of the Enhanced Integrated Fares System
  • Implements the Bus Services Poster
  • Adopts the Symphony for e-Payment System
  • Redefines role as a Transit Acquirer
  • Conducts the CEPAS Card Mass Replacement Exercise at the TransitLink Ticket Offices
  • Revamps the Bus Services Poster
  • Becomes a fully-owned subsidiary of the Land Transport Authority
  • Rebrands logo
  • Introduces the first mobile app How2Go Journey Planner
  • Launches the Public Transport e-Voucher System
  • Launches e-Services on the TransitLink Website
  • Collaborates with EZ-Link and Sentosa to introduce the Singapore Tourist Pass
  • Introduces the TransitLink Mobile Services app
  • Launches the enhanced Add Value Machine
  • Administers the new and enhanced concession schemes
  • Conducts the Senior Citizen Concession Card Mass Replacement Exercise
  • Manages the 2014 Public Transport Voucher redemption exercise
  • Introduces contactless credit card payment at TransitLink Ticket Offices
  • Manages the 2015 Public Transport Voucher redemption exercise
  • Launches the first TransitLink Kiosk
  • Launches the Passion Silver Concession Card
  • Launches the e-Payment Initiative to accept credit/debit cards at General Ticketing Machines for top-ups
  • Becomes appointed as the LTA Shared Services Manager & Data Centre Operator
  • Launches the first TransitLink e-Lobby at Bukit Panjang Integrated Transport Hub
  • Launches the first TransitLink Ticketing Service Centre at Choa Chu Kang Bus Interchange
  • Launches Singapore Tourist Pass Kiosks
  • Manages the 2018 Public Transport Voucher redemption exercise
  • Launches the SimplyGo Initiative with LTA
  • Rebrands the TransitLink Mobile Services app to TransitLink TL SimplyGo app
  • Becomes appointed as the Ticketing Service Provider
  • Becomes appointed to provide customer service support for the Assisted Service Kiosk