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Our SimplyGo Ticketing Service Centres, Ticket Offices, SimplyGo hotline and live assistance via the Assisted Service Kiosks will close at 3 pm on 19 July 2024 for a company event. Normal operating hours will resume on 20 July 2024. We apologise for any inconvenience caused.

Lost Card Replacement

Click on the cards below to access the respective online replacement forms.

 

Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.

 

Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.

Undergraduate Concession Card

 

School Smartcard/Non-MOE School Smartcard

 

ITE Student Concession Card

 

Tertiary Student Concession Card (Diploma / Undergraduate)

 

Private Education Institution Student Concession Card

 

Full-Time National Servicemen (NSF) / PAssion NSF

 

Senior Citizen / PAssion Silver Concession Card

 

Adult Monthly Travel Card

 

Workfare Transport Concession Card

 

Persons with Disabilities Concession Card